Hi Lizette,
Please check now.
There is a conflict with the Async JavaScript plugin.
I have deactivated it for now.
Please check and confirm.
Thank You
Public
Ticket #121314
Hi Golam
We see the selection is working now, though we still have some issues when the Shop Page option is enabled.
The changing images do not work when hovering over the product items, in some cases when selecting attributes and clicking add to cart the item does not add to cart or takes some time in order to do so.
We have noticed the site works fine when the shop/archive page option is disabled.
Please can you take a further look into this further.
We are loosing business due to this issue, and would like to have this option available to our customers.
The shop/archive page is currently disabled due to customers having these issues.
Please do advise if you have any queries.
Best Regards,
Jonno
Good Day Golam
Hope that this finds you well.
Just following up on my previous mail regarding the Variation Swatches Plugin.
Best Regards,
Jonno
Hi Lizette,
We are sorry for the inconvenience.
I would recommend reducing the number of products on the archive pages.
Let me know if this helps resolve the issue.
Thank You
Ticket is closed.
Variation Swatch Selection Not Working on Archive/Shop Page
lizette piha
Good Day Support
I hope that this finds you well.
We have noticed that the selection of variables (i.e. colour and size) do not work on our website (https://www.fitgymwear.com) when using the archive and shop option.
The selection does work within the product page.
Our site uses the Avada theme.
We have disabled the archive and shop option for now as due to customer dissatisfaction.
Please can you assist us with this matter as soon as possible.
Please contact our developer on his email address: [email protected].
Thank you and Best Regards,
Fitgymwear