Public Ticket #121262

Swatches missing second language

Dirk Heurich

2 years ago

The color swatches are shown only in one language. Switching to the second language keeps the functionality but the swatches are gone.

2 years ago

Hi Dirk,

Thanks for reaching out to us. Can you please give us the exact product link to check?

Are you using WPML for multi-language? If so, please check this screencast- https://www.loom.com/share/6a13459bf5614689900305da1ac123d1

Thank You

2 years ago

Hi there,

thanks for replying so quickly!

Swatches visible (sidebar left):
https://boscana.de/shop/

I am using Polylang.

Thanks for helping,

Dirk

2 years ago

Hi Dirk,

The swatches you indicate are not coming from our plugin.

It is either coming from your theme or a plugin you are using.

You can test by deactivating the swatches plugin temporarily.

I hope it will clear up your confusion.

Thank You

2 years ago

Sorry, my mistake!

Thanks again for support 🙂

2 years ago

Hi Dirk,

Thanks for understanding.

BTW, We really get excited & honored when you use our plugin on your site.

If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5

Your rating keeps us inspired.

Thank You

Ticket is closed.