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Plugin speed issues

Jose Mijango

Hello getwooplugins support.

I have a speed problem with two of the plugins inside my page.
The plugins are:
-Variation Swatches
-Additional variation images gallery
Here is the link where you can take a look the problem:
https://www.acuantosv.com/producto/apple-iphone-13-pro-max-128gb/

Currently my page is in classification “A” in speed, but those two plugins slow down the site.

Have you seen this problem before with another customer?
If so, how could the speed problem be solved with those two plugins?

Jose Mijango

I have found this issue in the console and it take longer time to load the changed images.

What should i do in this case?

Jose Mijango

file:///C:/Users/josem/OneDrive/Desktop/Console%20issue.webp

Rezwan Shiblu

Hi Jose,

Thanks for confirming.

Please send me a screenshot of the console error so I can see if it was caused by our plugin.

Looking forward to hearing from you.

Thank you.

 

 

Rezwan Shiblu

Hi Jose,

Unfortunately, your screenshot was not attached properly.
Please upload your screenshot here- https://prnt.sc/ and post the screenshot link here.

Thanks.

Rezwan Shiblu

Hi Jose,

I have seen this error. Could you please record me reproducing your issue using a tool like this? https://www.useloom.com

And give me temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Also, please share a product page link here.

Hope to hear from you soon!

Thanks.