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Variation Images Not Changing

Jamie Webster

Hi There

When i select my variations (colour and size) the images have stopped changing today.

I’m unsure if it is a swatch problem or additional variation image problem.

Please help!

Thank you!!!

Jamie Webster

Hi There

I disabled Variation Gallery and the swatches started to change again, is there a fix for this to have both active again?

Thank you

Jamie Webster

Hi

I’m just checking if there is any update to this?

Thank you

Hakik Zaman

Hi Jamie,

Thanks for reaching out to us. We are sorry for the delayed response. We were on a vacation.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!