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Update 2.0.1 Error

Miles Waghorn

Hi have updated the latest version 2.0.1 to our testing website and I can no longer access the settings  (even though I am an admin) and the formatting on our product pages has changed to a more basic format, and colour swatches are now in text

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Golam Kibria

Hi Miles,

Have you updated both the free and the premium plugin?

Please download the premium version of the plugin from here: https://getwooplugins.com/my-account/downloads/

And try a manual update like this: https://www.youtube.com/watch?v=anzv8IsiP2o

Let me know if the issue is resolved.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Thank you