Public Ticket #113017

Variation selections from archive page not transferring to order page

Janne Saastamoinen

2 years ago

Hey,

After the latest update I’m having a problem with all of my products on archive page.

The swatches are showing on the archive page as before, but when I select them and click “Add to cart” the selections disappear and the

order goes through without any swatches selected.

Any advice?

2 years ago

Hi Janne,

The shared password does not work.

Please try the following fix:

Let me know if the issue is resolved.

Thank You

2 years ago

Hi Golam,

Unfortunately the fix didn’t work, the swatches selected still don’t transfer to the cart page.

It does however work on the single product page, but not on archive for some reason.

I reset the password for GWP user: k#T6S!xQlHCy@dw3yc0%2DL@

Logged in with that succesfully.

Best regards,

Janne

2 years ago

Hi Janne,

We have released updates fixing the issue.

Will you please check if the issue is resolved on your end too?

BTW, please make sure you have the latest versions of our plugin.

(The latest version is 2.0.3).

Thank You

2 years ago

Hi Golam,

The problem has been fixed, thank you very much!

2 years ago

Hi Janne,

We really get excited & honored when you use our plugin on your site.

Your rating keeps us inspired.

Can I close the ticket?

Thank You

Ticket is closed.