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The plugin stopped working, for no apparent reason

SIDN S.L.

For some reason the variations stopped working, but not in all products, I give you some examples of products where it fails:
https://bellasartestriunfo.sidndev.com/producto/wn-promarker-brush/
https://bellasartestriunfo.sidndev.com/producto/abt-pro-dual-brush-rotulador-doble-punta-pincel-base-alcohol/

They used to work fine before.

However, in the following product it is working well:

https://bellasartestriunfo.sidndev.com/producto/pintura-fosforescent-75ml/

How can we solve it?

Thanks greetings.

Hakik Zaman

Hi SIDN,

Thanks for reaching out to us. You have lots of variations on your single product page.

And it crossed the limit of our plugin threshold. The maximum you can give is 80.

I have already increased the threshold value. So now, this link will work- https://bellasartestriunfo.sidndev.com/producto/wn-promarker-brush/

For this- https://bellasartestriunfo.sidndev.com/producto/abt-pro-dual-brush-rotulador-doble-punta-pincel-base-alcohol/

There are 3 solutions-

1- Decrease the number of variations

2- You can disable swatch for this specific product

3- We are working on Swatches version 2. We have already increased the threshold in our latest version. But unfortunately, it is under development and not ready for the live/production site.

By the way, if you have any staging site, we can set up the Swatches Version 2 on your staging site. Where you can test it with your present scenario.

Please let me know your thought.

Thank You

SIDN S.L.

Hi, thanks for the quick response.

Unfortunately there are several products with more than 80 variations like WN PROMARKER BRUSH. We cannot tell our customer that they will work for these products. The accesses you have are from the development version of the web, at this moment products are being imported in bulk due to the lack of some other details such as megamenu, adjusting the search engine, etc. It is possible that it will not be put into production for a month at least, if you want you can try version 2 of the plugin there.
If the limit of variations could be extended, it would be very good for us.

Thank you very much, greetings.

Hakik Zaman

Hi SIDN,

I have installed and activated Swatches Version 2 (Free and Pro).

Note: Please keep in mind that this version is under development. So, don’t use it on the production site.

Please check now, it seems like swatches are clickable now.

Let me know your thought.

Thank You

SIDN S.L.

Hi Hakik,

It seems that it still does not work 100%
On the following product:

https://bellasartestriunfo.sidndev.com/producto/abt-pro-dual-brush-rotulador-doble-punta-pincel-base-alcohol/

It does not change the image of the variation.

The following product does not allow clicking on the samples:

https://bellasartestriunfo.sidndev.com/producto/wn-promarker-brush/

The following products, if it works correctly, have very few variations:

https://bellasartestriunfo.sidndev.com/producto/pintura-fosforescent-75ml/

This version is still in development, but if we wanted to pass a copy to production in just over a month. Do you think that by this date version 2 of the plugin could be working correctly?

Thanks greetings.

Hakik Zaman

Hi SIDN,

Thanks for getting back to us with your feedback.

https://bellasartestriunfo.sidndev.com/producto/abt-pro-dual-brush-rotulador-doble-punta-pincel-base-alcohol/

It does not change the image of the variation.

Changing images is not a feature of our plugin, is the feature of WooCommerce itself.

Could you disable our swatches plugin and check is it working without our plugin or not?

The following product does not allow clicking on the samples:

https://bellasartestriunfo.sidndev.com/producto/wn-promarker-brush/

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

This version is still in development, but if we wanted to pass a copy to production in just over a month. Do you think that by this date version 2 of the plugin could be working correctly?

We will try to release version 2 at beginning of next month. We are discouraging you to use it on the production site.

Thank you

SIDN S.L.

hi Hakik

It’s already solved, thank you very much, it was a Woowcommerce problem, it also had a limitation for variations

Best regards.

Hakik Zaman

Hi SIDN,

Thanks for letting us know.

I have installed the stable version of swatches (Free 1.1.19 and Pro 1.1.18) on your site and everything is working as expected on your site.

Please check now and let me know if it is also working fine from your side or not.

Thank You

SIDN S.L.

Hi Hakik

All right.

Thank you very much, greetings.