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Additional Variation Images Gallery for WooCommerce – Pro can not update – does not work

Istvan Feher

Hi,

I can not manually update the plugin, and it does not update automatically. I set  the license key to enable automatic updates, but update isn’t pushing through after reaching scheduled time. After a while, plugin broke completely and woocommerce does not show it at all. I can not set additional images in woocommerce and my website reverted to previous (horrible) state – where article variations don’t have separate images.

Please note, that I am not a programmer and giving me some code to insert *who knows where* won’t work. I bought your update because it was advertised that it’s easy to use, and automatically enables images set in woocommerce. I want to be able to normally update the plugin, when updates come and to actually it serves it’s basic function.

Thanks in advance.

Hakik Zaman

Hi Istvan,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!