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The plugin blocks my product gallery slider on mobile

Tsvete Popp

Hello!

I recently installed your free swatches plugin as I wanted to test it before considering a purchase …

There is a problem with the product gallery – when I tip on a product swatch, the slider stops working. I have to reload the page so that I can slide between images.
And this is only in mobile
I have the slider on the home and product page.
This issue is caused by the plugin and not my theme… Do you know how to solve this issue?

Hakik Zaman

Hi Tsvete,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Tsvete Popp

It was my page builder , but I cannot stop running the shop because of this. I guess it is a small bug since it happens only on mobile and notdesktop. Can you please look into the issue? I consider buying the plugin, but when it is blocking my slider, it won’t be the plugin I can use. I would be very happy if you can solve this issue! Thank you

Hakik Zaman

Hi Tsvete,

From our inspection, we didn’t find any issue with our plugin.

There is an error in your theme. Please check this screenshot.

Thank You