Hi Mirabela,
We are sorry for the inconvenience.
Will you please share the original order number and the license key here?
It would be great if you shared the license key as well.
Thank You
Public
Ticket #101922
Plugin Cancellation
MIRABELA MURESAN
Hello,
I have cancelled my subscriptions and I have been double charged for a subscription renewal. I no longer need the plugins as I no longer have a WordPress website and I am requesting refund on all unauthorized charges.
Thank you,
Mirabela