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Problem with product composite YiTH

Nicolas Hernandez

Hi

As can you see here > https://petroneparis.fr/produit/coffret-test-1/ we’ve got a problem with the variation swatches when we are using YiTH composite products extension.

We can see the variation if you click on the Boxer Confort, but we can’t choose any of them.

Can you help us to achieve our needs ?

I can send to you the YiTH extension if you want to perform some tests.

Thank you very much !

Hakik Zaman

Hello Nicolas,

Thanks for reaching out to us. We are sorry for your inconvenience.

It’s a development local site, please login here and set up your theme. And try to reproduce your issue here. So that I can refer this issue to our development team.

https://wptestbox.com/100368/wp-admin/

Username: admin

Password: demo

Note: I have already installed WooCommerce,  Variation Swatches and also uploaded some sample products for you.

Thank You

Hakik Zaman

Hello Nicolas,

Thanks for your co-operation. I have referred the issue to our development team.

Please be patient with us, I will update you once I get an update from them.

Thanks in advance for your patience.

Nicolas Hernandez

Hi

have you any updates since we are waiting since one week now ?

Thank you 🙂

Hakik Zaman

Hello Nicolas,

From our inspection, YITH composite plugin overwrites the template. This is the reason it is not working.

Could you please contact YITH support? And ask them- how to overwrite Composite Plugin’s template [ywcp-component-item-selected.php] inside the activated child theme.

(I have already visited their documentation but didn’t find the process)

Hope to hear from you soon.

Thanks

Nicolas Hernandez

Hi

Here is the answer from YiTH :

To overwrite the templates from YITH Composite Products, you can copy them directly to the WooCommerce folder inside the child theme. Keep in mind that you must respect the path after templates/frontend, for example, the template templates/frontend/component-item/ywcp-component-item-selected.php in the plugin will be replaced by woocommerce/component-item/ywcp-component-item-selected.php in the child theme.

Let us know if this helped you.

Hakik Zaman

Hello Nicolas,

I have added the following-

woocommerce/component-item/ywcp-component-item-selected.php

in both our staging server and your site as well. Please check and let me know if it resolves your issue or not 🙂

Thanks

Hakik Zaman

Hello Nicolas,

I have added the file to your live site. Please check now and let me know.

Thanks

Nicolas Hernandez

Thanks

but now we’ve got the variation with text and not with color balls.

Can you help us please.

Hakik Zaman

Hello Nicolas,

We are apologizing for the late response. We have been on weekend leave since Thursday.

Please check our documentation. I hope it will help you to configure Color Swatch.

Thanks