Issue with plugin

Anthony Watson

Images are showing up under wrong products…

Please review website link and advise me how to repair or I need a refund.

Products in “top Sellers” side menu show correct image for just a few seconds then 1 image shows for all products

Ahmed Ehsaan

Hi Anthony Watson,

Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.

Thank you

Anthony Watson

If you navigate to my website    https://www.store.geekfyt.com/product/access

On right side you will see featured products. It will display correctly for a quick few seconds then wrong products will display afterwards. Also the quick view is not working correctly (https://www.store.geekfyt.com/product-category/mens-smart-shirts/). I’m assuming it is an issue with my “SNS Nitan” theme. I am not a programmer and wont be able to figure this out on my own.

Skype: totalpcsupport

Phone: 614-402-6277

 

Anthony Watson

If you need to access to website contact me back for the login information.

Anthony

Ahmed Ehsaan

Hi Anthony,

Thanks for reaching us. We are sorry for your inconvenience.

Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Ahmed Ehsaan

Hi Anthony,

Could you disable our plugin for while. And check is it happening for you or not?

Thank You

Anthony Watson

Hi Ahmed,

I have disabled plugin in and issue went away. I think it is clashing with my theme. Unfortunately I won’t be able to use. I am requesting a refund due to this reason.

Anthony

Ahmed Ehsaan

We’ve refunded your purchase. Hopefully, our plugin can help you when you use different theme.

Thank You