I tried adding swatches to this product: https://shop.pawmeal.com/shop/salmon-pork-platter/
you can see the current issues highlighted.
Hi Shay Sng,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
I don’t see any screenshot. Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.
Hi, i could not attach any media.
i tried the “upload image” option but it cannot work.
I have emailed you with the screenshots.
Could you send them in this email: [email protected]
I have sent to [email protected] Thank you for your prompt reply
Here’s a screen record as well.
by the way, i have for the time being uninstalled this plugin in my website as it is displaying that flashing. I have managed to disable the appearing of swatches on my product image.
If you have solution on the flashing of swatches’ “Title” – let me know. Thanks!
Provide me link where it’s happening. I am available in chat. You can know me there.
The link is gone for now, as i have uninstalled it already. Could not afford website to display as i need it to be up asap.
Can you refer to my loom video?
As for the appearing of swatches on product image, I have managed to disable it.
Thanks for reaching us. We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file in Dropbox or Google drive and send the download link here directly.
Looking forward to hearing from you soon.
Just checking in, Did you manage to resolve the issue?