Hi, this was supposed to autorenew, but i do not see it renewed. it expired on us and we use it a lot. why didn’t it autorenew? how do we get it renewed without losing the existing key?
I noticed you have purchase separately yesterday.
So, it’s okay, right?
We repurchased this product. I cannot see any place to do an auto-renew. Where is that located? Post this exchange, please close out ticket.
Warm Regards, Alyssa