Add to cart button disable

Netmore Sdn Bhd

Hi Team,

We have a issues, add to cart button disabled when :

We select color –> Select size –> select another color

You can refer this link: https://natsuojp.com/product/basic-seamless-bikini/

Can we know why this happen?

Is it because we set Single Variation Image Preview (Variation Image Preview:color)

Golam Kibria

Hi Netmore,

We are sorry for the inconvenience.

We will further investigate this issue and offer a fix for this.

Thank You

Golam Kibria

Hi Netmore,

We will release an update fixing this problem.

Thank you.

Netmore Sdn Bhd

Can we know when is the date? Because the website that use this plugin already live.

Golam Kibria

Hi Netmore,

As a temporary solution, you can disable the special attribute for this moment.

We are planning to release the update today/tomorrow.

Please be patient. Can I close the ticket now?

Thank you.

Netmore Sdn Bhd

Hi Team,

Any updates from your side? Sorry, because my client asking me for the updated. They need to use that things.

Golam Kibria

Hi Netmore,

Did the issue resolve with the update?

Can I close the ticket now?

Thank you.