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Attribute title not showing

Hello,

I am facing some problems, setting the plugin up the way I have in mind.

– In product page, there are no attributes titles resulting in showing a bunch of image/color/text options without the user knowing how to choose.
– In archive/shop page I have enabled the swatches and they appear in hover (due to the theme I am using) but they lack some styling. Is this something that needs css or do I need to check elsewhere for changing the hover info?
– If I use any default theme, the display of swatches on hovering, does not work. How can I enable it?

Thank you for your time.

Regards,
Alexander

Tanvirul Haque

Hi CALLIOPE MADIANOU,

Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.

Thank you

Tanvirul Haque

Hello CALLIOPE MADIANOU,

– In product page, there are no attributes titles resulting in showing a bunch of image/color/text options without the user knowing how to choose.

This feature is not currently available.

– In archive/shop page I have enabled the swatches and they appear in hover (due to the theme I am using) but they lack some styling. Is this something that needs css or do I need to check elsewhere for changing the hover info?

That hover feature is coming from your theme, We mapped add to cart button hook to place the swatches that’s why swatches showing there. Please use below CSS code to look better.

.variations_form.wvs-archive-variation-wrapper {
width: 100%;
background: transparent !important;
}

– If I use any default theme, the display of swatches on hovering, does not work. How can I enable it?

That hover feature is coming from your theme, not the default theme.

Thanks

Hi Tanvirul,

– In product page, there are no attributes titles resulting in showing a bunch of image/color/text options without the user knowing how to choose.

As per your demo (https://demo.getwooplugins.com/woocommerce-variation-swatches/product/face-masks-anti-dust/) you do support this feature. All I ask, is how to show the title of the attribute as in your demo.

– In archive/shop page I have enabled the swatches and they appear in hover (due to the theme I am using) but they lack some styling. Is this something that needs css or do I need to check elsewhere for changing the hover info?

Thank you for the css!

– If I use any default theme, the display of swatches on hovering, does not work. How can I enable it?

I know that the current theme supports hover effects. But we are thinking of changing it and the current does not seem to support it. In a presales email I sent on June 9th (email sent from [email protected]) I got confirmation that the swatches can be shown in archive/shop page when the user hovers over a product.

Thank you for your time.

Regards,

Alexander

Tanvirul Haque

Hello CALLIOPE MADIANOU,

– In product page, there are no attributes titles resulting in showing a bunch of image/color/text options without the user knowing how to choose.

Sorry, This is not the feature of our plugin, is the feature of WooCommerce itself.

Could you disable our swatches plugin and check is it showing the attributes title or not?

Thanks

Hi Tanvirul,

 

I know this is Woocommerce’s feature.

The theme displays the title within the select box. Instead of having the title and the select box saying “choose an option”, there is only the select box saying eg “choose color”. So I guess this is theme related.

Any advice/guideline on where to look in the theme files to make the appropriate changes?

Thank you for your time.

Regards,

Alexander

Tanvirul Haque

Hello CALLIOPE MADIANOU,

Unfortunately, it is not on our hands. You have to contact your theme support team for this. They can provide you an appropriate solution for that.

Can I close this ticket for now?

By the way, stay safe and take care of your family. Hopefully, Covid-19 outbreak will end up soon.

Thanks

Hi Tanvirul,

 

– If I use any default theme, the display of swatches on hovering, does not work. How can I enable it?

In a presales email I sent on June 9th (email sent from [email protected]) I got confirmation that the swatches can be shown in archive/shop page when the user hovers over a product.

Thank you for your time.

Regards,

Alexander

Hi Tanvirul,

I have noticed that when seeing the swatches in quickview, it does not let me make any selection of variations resulting in not being able to add to cart. If I deactivate the plugin, the quickview works as expected and can add a product into cart after making a selection.

Could you take a look at it also?

Thank you for your time.

Regards,

Alexander

Hi Tanvirul,

Now should be ok. You can check demo product.

Thank you for your time.

Regards,

Alexander