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Dear Sirs,

when loading a page of simple product, the images are constantly being changed. If the pro version is deactivated, this problem is gone.

Could you help me solve this problem?

 

Best regards,

Alexander Wirt

Tanvirul Haque

Hi Alexander,

Could you update your free and premium version of WooCommerce Variation Swatches plugin? Please let me know your reported issue has been fixed or not in this latest update?

The free version is 1.0.83

The Pro version is 1.0.53

Thank You

Hello,

both plugins are in latest version, but the problem remains.

Best regards

Alexander Wirt

I tested the goods again, it seems that the images are not changing.

I’ll give you the last report later.

 

Best regards

Alexander Wirt

Hi,
today i tested the simple products from the shop again, but the issue remained.

Here is correct pictures of product art. 5467 braun:

Here is wrong pictures of the same product:

Here are the screen shot from plagin’s dashboard:

Best regards

Alexander

Tanvirul Haque

Hi Alexander Wirt,

Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.

Thank you

Tanvirul Haque

Hi Alexander Wirt,

We are sorry for your incontinence. Please kindly do a plugin compatibility check by doing these steps to identify the error and reproduce a video of the full process:

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches and gallery Plugins.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Hi,

Here is a result after the test.

If the plugin Additional Variation Images Gallery for WooCommerce is off, then everything works correct.

Will the plugin Additional Variation Images Gallery for WooCommerce Pro work correct without the free version plugin?

Best regards,

Alexander

There is another problem – if the plugin Additional Variation Images Gallery for WooCommerce is off, then Variation Images Gallery don’t work.

Best regards,

Alexander