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Product page gallery became very heavy and some products in product catalogue view are not able to preview colour choices.

Hi there. As per subject: Sometime after woocommerce 4.1 update product page gallery became very heavy (takes a long time to load and slows down the whole page) and some products in product catalog view are not able to preview colour choices. Although in product page, colour choices can be previewed. Website is: stickershop.nz

Thanks very much for your support!

 

Tanvirul Haque

Hi Alexei Koundratas,

Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.

Thank you

Tanvirul Haque

Hello Alexei Koundratas,

Please see here https://prnt.sc/siwov1 could you please try to fix this and then check again.

Thanks

Hi Tanvirul Haque,

tried deactivating plugins in conflict and it did not help.

 

Tanvirul Haque

Hi Alexei Koundratas,

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Gallery Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Hi Tanvirul,

as per attached video. The first issue was caused by WooCommerce Variation Gallery Plugin. I have since deleted it. Only left Variation Swatches  plugin and woocommerce. As you can see the problem still there. First everything loads, then slows down and only after about 20-30 seconds (which is way too slow) variation choices start to work fine. Need urgent help on this.

Hi Tanvirul,

done everything to your video instructions and it did not help. I found out that switching off Variation Swatches PRO, fixes the issue with the loading speed, but obviously Pro features do not work. In the video, it is very clear to see how blazingly fast the page loads with Variation Swatches Pro turned OFF. There must be an error in Pro plugin.

https://www.loom.com/share/88504b396eb847cba5d817e3acdae397

 

Tanvirul Haque

Hello Alexei Koundratas,

Please check again after disabling your child theme. This is the comparison speed report of your main theme and child theme. https://gtmetrix.com/compare/EE4DWqgE/hVOXwJ2b

Thanks