We’re locked at home because of covid-19, but working to support your business.
We apologize if you face any delay to get support response.
Stay safe and take care of your family and yourself.

crossing out of stock availability

VOlker Schuster

Hi, I have installed your plugin and it crosses out the first item on the left of my shop page for every product with variants available.

It does it every time I click on one of the products.

https://www.myecologix.com/product/ecologix-peelaway/

If you click on any of the sizes on any of my products the product on the left of the list will be crossed out, even though there is stock available.

Shamser Suzon

Hi VOlker,

Can you please give us a temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!