We’re locked at home because of covid-19, but working to support your business.
We apologize if you face any delay to get support response.
Stay safe and take care of your family and yourself.

I have display problems with your plugin.
There are even different problems depending on the browser used (Google Chrome, Safari, Firefox)
The main photo is not displayed and the thumbnails are either side by side or one under the other.
Can you fix this problem please?
Attached screenshots.Capture d’écran 2020-04-29 à 15.24.05.pngCapture d’écran 2020-04-29 à 15.45.16.png

Shamser Suzon


Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

The “Bridge Core” plugin is causing the problem! But it is the main plugin of my theme I cannot deactivate it because otherwise most of my site does not work anymore! Do you have a solution ?

Shamser Suzon


Please, contact the theme support team about the issue. I believe they can fix the issue for you.

Can I please, close the ticket now? Thanks