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We are apologize if you face any delay to get support response.
Stay safe and take care of your family and yourself.

Ronen Schmitz

Hi there,

I cannot get the the Image Zoom and Image Popup feature to work. Both are not working.

I really need both these features to work together with the image variations for my different product options.

If need be, or on any questions, you can call/ whatsapp me on +4915140529824 or contact me via mail [email protected]

Thank you!

Tanvirul Haque

Hi Ronen,

Please see this https://prnt.sc/rkx9r2 I can login into your site but not in admin access, I can’t access any settings page, plugin and theme page.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

Thanks

Ronen Schmitz

Hi there,

thanks for getting back to me. I changed the login data to an admin access.

Thanks,

Ronen

Shamser Suzon

Hello Ronen Schmitz,

Please, give me a product page URL as example to check.

Thanks

Shamser Suzon

Hi Ronen Schmitz,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Ronen Schmitz

Hi Shamser,

all plugins off except the ones. And not working.

So the cause lies not within a plugin. Could please check back in and have a look.

Thank you,

Ronen

Ronen Schmitz

Hi Shamser,

I need to continue working on my site, so I switched on all plugins on again.

If my work is interfering with you fixing the problem, please send me a sms or whatsapp text to +4915140529824, so I know immediately.

Thank you so much,

Ronen

Shamser Suzon

Hi Ronen,

Thanks for reaching us. We are sorry for your inconvenience.

Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Dear Shamser,

I just realized that the built-in zoom feature inside the theme I’m using is working. My bad, the default settings of it made only a small zoom. I now figured it out now how to make my theme do what I want, and it’s fine with me.

Anyway, I cannot the combine my theme with your plugin, for the other features.

In a nutshell, I’d like to return the plugin.

Thank you again for your help and consideration.

Ronen

Ahmed Ehsaan

Hello ronenschmitz,

 

We have all features like your gallery. Could you explain what our plugin missed?

Thank you very much.