I cannot get the the Image Zoom and Image Popup feature to work. Both are not working.
I really need both these features to work together with the image variations for my different product options.
If need be, or on any questions, you can call/ whatsapp me on +4915140529824 or contact me via mail [email protected]
Please see this https://prnt.sc/rkx9r2 I can login into your site but not in admin access, I can’t access any settings page, plugin and theme page.
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
thanks for getting back to me. I changed the login data to an admin access.
Hello Ronen Schmitz,
Please, give me a product page URL as example to check.
you may check the image zoom feature on this product:
Hi Ronen Schmitz,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
all plugins off except the ones. And not working.
So the cause lies not within a plugin. Could please check back in and have a look.
I need to continue working on my site, so I switched on all plugins on again.
If my work is interfering with you fixing the problem, please send me a sms or whatsapp text to +4915140529824, so I know immediately.
Thank you so much,
Thanks for reaching us. We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file in Dropbox or Google drive and send the download link here directly.
thanks for getting back to me. Here is the theme I use on my site.
Thanks a lot.
I just realized that the built-in zoom feature inside the theme I’m using is working. My bad, the default settings of it made only a small zoom. I now figured it out now how to make my theme do what I want, and it’s fine with me.
Anyway, I cannot the combine my theme with your plugin, for the other features.
In a nutshell, I’d like to return the plugin.
Thank you again for your help and consideration.
We have all features like your gallery. Could you explain what our plugin missed?
Thank you very much.