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Not displaying product variation images on product page with xstore theme wordpress

G Wiz

When I click on the product and select size and color, instead of showing the variations of that color, the images disappear completely. I tried deactivating and reactivating the plugin several times but it doesn’t work.


(My site is currently on maintenance mode)

Tanvirul Haque

Hello G Wiz,

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue and squash it immediately.

Also, give me a page URL as an example where you are facing the issue so that I can run the investigation on that.

Thank you

G Wiz

If you have teamviewer I can let you log into my computer and see for yourself…

Tanvirul Haque

Hi Wiz,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!