Main product image doesn’t appear fully (only top portion appears)

Hi, I thought I had submitted this yesterday, but I don’t see my post in the forums so I’m submitting this again (forgive me if this is a duplicate).

On some of my product pages, when I click a swatch icon the main product image area is not loading completely. Only the top of the main product image will show.

For example. let’s say I click the blue swatch button. The blue product appears (along with its gallery images) but the main product image in only about 50 pixels tall. The full product image should be about 400 by 400 pixels.

If I click the same color swatch again, then the default product image displays. If I click a third time, then FINALLY the desired product appears and the main product image is full size.

Is there something I can do to fix this?

Ahmed Ehsaan

Hi Michael Milauskas,

Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.

Thank you

Hi Ahmed,

We’re still having this problem and my client is going to view the site tomorrow. We really need a solution now. Can you help? Thanks!!

Ahmed Ehsaan

HI Michael,

I’ve exclusively updated my plugin for you could you check now?

Thank you

Looks like that solved our problem. Thank you so much for helping us!