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bug2.png    

Above this is a screenshot of when the plugin is activated. The arrows show and they don’t suppose to.

Below is when it’s deactivated. This is how it was looking before I even started using your plugin. I will admit this just started. So your plugin may have a bug.

bug.png

Ahmed Ehsaan

Hi Shenette,

Can you please give us a temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Hi Ahmed,

I don’t understand when you say I can add a new user and set the role to admin. Where would I see that at? I don’t have the Pro version yet. Also, would I just edit the ticket and add the username and password and the link to where you can log in at? My site is built off WordPress with a Divi theme.

Ahmed Ehsaan

Hi Shenette,

Thanks for reaching us. We are sorry for your inconvenience.

Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Tanvirul Haque

Hello Shenette Pierce,

Please put those CSS codes into your theme and let us know your issue is now solved or not.

.et_pb_wc_add_to_cart form.variations_form.cart .variations td.value span:after {
display: none;
}

Thanks

Hello. Sorry, I’m just getting back with you on this, but it was not resolved. It did not work.

Tanvirul Haque

Hi Shenette,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Tanvirul Haque

Or try this one:

.et_pb_wc_add_to_cart form.variations_form.cart .variations td.value span:after {
display: none !important;
}

Could you let me know is this code working or not.

Thanks

Hello Tanvirul, that code worked. I would like to know if I upgraded from the free plugin would I still need to use that code?

 

Tanvirul Haque

Hi Shenette Pierce,

It’s actually Divi theme’s bug, so please keep those code inside your theme until they fix.

Can I please mark this thread as resolved?

Thank you.