Per your request I’m opening a ticket on this…
I’ve got woo commerce variation swatches installed and I think this plugin now overrides the default functionality of my theme (Merchandiser) because even though I disabled the zoom function for products in my theme I still get the zoomed product image when I move my cursor over the main product image.
So, is there a way to either disable the zoom function when hovering over the image or to change it to zoom on clicking only?
Also, is there a way to get rid of the magnifying glass icon (which launches the product image in a lightbox)?
The page I need help with: http://jetsettest.burbankseoexperts.com/lesjardins2/product/tinka-aluminum-torch-tall/
I am testing your site. I’ve disable both my Gallery and Swatches plugin. Check here: https://www.useloom.com/share/9b0de3e3dbcd45c9a654aa2fb989bcd0
But your product gallery is not working.
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Hope to hear from you soon.
Hi Ahmed, I deactivated all plugins except woocommerce and woocommerce variation swatches. I then activated them one by one. I had no problems. The main image showed up all the time.
Except for the fact that the main product image sometimes doesn’t appear fully (I submitted a post on the support forum about this) everything works okay.
But is there a setting in the swatches plugin to disable the zoom? Thanks.
Thanks for reaching us. We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file in Dropbox or Google drive and send the download link here directly.
Looking forward to hearing from you soon.
Sorry for the late reply. I was out of town for a few days and then didn’t see your reply in my email for a while.
I have the Merchandiser Theme (version 1.7) but I’m using its child theme (version 1.o).
I created a video showing the incomplete product image that occurs on product pages. You can view the view the video here: http://www.screencast.com/t/nneu7r0m8
We are really sorry for the inconvenience.
Currently, we are on the vacation now, we can fix it by returning to office by 16th September.
Have you tried to adjust the width from the settings?