Problem with color variation

Hi, my problem is that the images of the color variants are not shown in the English language, translated with WPML

here it works

not here

Tanvirul Haque

Hi Roger,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline:

Hope to hear from you soon!


Ok, you can use

User: Support

psw:  #Support-QOZ6bg

I had another problem with the display of the color variation in the shop page.

The system not find the colors and show a red X.

I’ve forced the URL settings and now seems works but if you want check… 🙂

thanks a lot!


Hi thanks!

The problem has been resolved with the force of the URL creation.

For this problem you can close the ticket.