Hello Getwooplugins team !
I just buy your plugin,
it is however specified in woocommerce that it is 100% compatible with one theme …
But i have problems following the instalation of the variation plugin for colors, sizes, etc .:
1 – The color of the variation (which corresponds to the color of cord and or pendant for example, in the small round bubble) does not appear in the article produced (see attachment1), only by passing the mouse or by clicking above, while the color images are well configured in the attributes (see attachment2)
2- The basic theme of the site always displays the beginning of the drop-down list just above the small bubbles of color selections, it would be better only with the color bubbles (see attachment3 and attachment4)
3- Once this problem is solved, thanks to move the variations of colors or sizes etc above the price and not below, just for aesthetics and ergonomics 🙂
Keep me informed with your email adress to have an admin acces 😉
The web site and wordpress back office are in french please don’t make mistakes
Thank you in advance,
attachment pictures are here : https://www.dropbox.com/sh/zrao793u3ag10v5/AAC9H-_a_tOR16s03U_1TbWwa?dl=0
Hello RAPHAEL OSTORERO,
Follow this doc for color attribute https://getwooplugins.com/documentation/woocommerce-variation-swatches/#how-to-enable-color-swatches
Here is your missing point
Thanks for your video,
It’s perfect for the colors configuration !
But i have 2 littles problems again :
How to delete the grey bar from the dropdown list of my thème ? (in red in the attachment) to have only the bubbles colors to choice, like a classic e-commerce product, actually.
The variation of the product does not appear in the basket, how to make appear during the checkout for the customer ? (watch video)
Thanks in advance,
I have solved the select box problem in the previous ticket, Please clear your browser cache.
Your another problem is here
Thank you so much Kaiser 🙏🏻🙏🏻
Sorry but i have 2 littles problems again before all are perfect !
it is a problem of layout, I simply want the price to be placed below the choice of the variations of colors or sizes, etc (see attachment before/after)
Obviously this changes should apply on all new items products with variations from now on.
Once an order has been made, the name of the variation appears unfortunately in English in the sales order email, how to make sure that at least the customer (French customer) can have the name of the color / variation in French and not in English? (see video)
Great day 🙂
Hello RAPHAEL OSTORERO,
Both are not related to Swatches Plugins.
You can ask your theme developer for changing the pricing position.
Follow this doc for newsletter language https://docs.woocommerce.com/document/woocommerce-email-customizer/#section-3
Hello Kaiser !
Thanks you so much for all you explications,
The plug in works well and I’m really happy !
I need you help for a last configuration :
I wish that we can see the different variation (colors) of a product directly on the e-shop page, when we click or fly over the little bubble of color, is it possible?
Exemple : https://ruban-rouge.com/?s=hook+mini&post_type=product
Watch my video and explications 🙂
great day !
Could you update your free and premium version of WooCommerce Variation Swatches plugin? Please let me know your reported issue has been fixed or not in this latest update?
Hello Ahmed !
I just updated the plugin! But still impossible to display the other colors of product variations directly in a click on the E-shop page.
Do you add a button or do I need to activate an option that you have added in the plugin settings?
thank you in advance,
We are on vacation.
Could you temporarily try this.
Thanks for your reply,
so if i download this new version of the plugin, all gonna work ?
Hi RAPHAEL OSTORERO,
Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.
Of course !
find video here (computer version):
And the video for the mobile version here :
When you are on the mobile (IOS) version, there is a problem because when you click on the variation of the product (color) you need to click two time to display the picture, unfortunatly that can be a problem for customers …
Thanks you in advance 🙂
If you have any problem or questions,
do not hesitate
I have the version 1.0.17 of the plugin
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches free and premium Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Hope to hear from you soon.
Hello, I have deactivate and reactivate one by one all plugins that are not woocommerce and woocomerce variation swatch, but no resulat!
I still have the same problem …
I really need your help, because it’s really important that this function works properly
Thanks for reaching us. We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file in Dropbox or Google drive and send the download link here directly.
Looking forward to hearing from you soon.