Please check this page:
I have this issue with
When you click on a color swatch, the image sometimes:
a. takes so long to load – it just showing white background without loader for few seconds
b. shown pixelated, but when you click on other color swatch and then re-click on the swatch with the pixelated image then it’s shown ok
Please help me out!
Hello George Shufany,
As per my primary finding, it’s working fine. Could you please, check again by clearing your browser cache and let me know how it goes?
Here’s a video showing how the picture is pixelated: https://www.loom.com/share/0d0ef4015c7041fdae51e593063b3c83
Please help us to solve this issue
Could you please check again after clear cache.
We don’t have cache plugin installed in this website.
Anyways, I checked again now, it’s still the same.
Would appreciate if you could check this.
Please, give me a product page URL to check. Your given URL has no additional variation images.
It’s on any product you choose
Here’s another one: http://hamashkifa.s409.upress.link/product/al/
See that once I clicked the swatche, the picture is pixelated: http://tinyurl.com/tkxr5zb
But when I refresh the page and click again on the swatch it shows fine and crystal clear: http://tinyurl.com/ql39dpd
I really need this to be fixed ASAP, the site is ready to go live.
Please check this https://www.loom.com/share/4f08b326359f435c8b7c942da6ac2191
We found this is your original image and it’s originally blur:
Please check from your machine that which image is login following provided video.
Please look at this screen shot: http://tinyurl.com/vejudel
Now look at this screen shot: http://tinyurl.com/u4nb5y4
Can you see how the difference?
Sometimes the image is shown pixelated/blur
The image itself is fine: http://hamashkifa.s409.upress.link/wp-content/uploads/2019/12/Al_BS2.jpg
Please help me, I need a solution for that buy ASAP.
I think the issue is not there now. Could you please, check this out?: https://www.loom.com/share/60c1ba1aa1b34a51bd5c8df064e60bb2
The issue still exist.
I’ve checked using incognito.
Here is my screen recording in incognito: https://www.loom.com/share/a8e926f734014edf94026b57438c15a1