I use the Impreza Theme and want show the color options on the archive/shop site.
I have entable this in the settings but it look like I need your help because the don’t there.
Thanks a lot
Thanks for reaching us. We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file in Dropbox or Google drive and send the download link here directly.
Looking forward to hearing from you soon.
Theme: Impreza 6.2
I have given ftp/admin access so that they can have access to my site which is inside the “public_html” folder.
I am also sending a backup file that you can use to import my entire site (files, content and database) to your local setup through the plugin: https://br.wordpress.org/plugins/all-in-one-wp-migration/ (This plugin is free and you can restore the backup in just one click).
Folder theme: https://drive.google.com/file/d/1Q8gisKk3AOhd-0u72ZXpMTuGVmiNZeUX/view?usp=sharing
Backup file: https://drive.google.com/file/d/1kZ5CO8HkZMwVWcigqIKE4m79c2yCaNIG/view?usp=sharing
It’s working fine on my end. Check here: https://www.loom.com/share/1b0b5db406da4349a198829355fedcfa
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
If plugin conflict doesn’t help, please send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.
I verified that with the theme there is the possibility of using the default Wocommerce template, so the example you sent in video works.
The problem is that the theme allows you to create custom blocks and grid layouts which makes the swatches no longer work.
Basically when using the default Wocommerce template we are not using the theme but something of Wocommerce itself which nobody does.
If you come to my site and go to:
Impreza -> Blocos de página -> Shop page (minimalist)
You will notice that there is a theme element called “Grade”(grid) Used to overwrite the Wocommerce theme. The plugin must be made compatible with this theme element, which is something of the theme itself.
If you want, i can set de WordPress Admin language to English.
Hello Flavia Dalben Oliveira,
Could you please make sure that, the default WooCommerce variation dropdown works in these custom blocks? Please, let me know.
Could you test custom block compatibility on your localhost?
It’s simple, to reproduce the incompatibility with the plugin just access: Impreza -> Theme Options -> Shop -> Shop Page
And select the option: Shop page (minimalist)
It’s development local site, please login here and setup your theme. And try to reproduce your issue here.
You can increase the max upload size from your demo site?
I need 350MB and now the max upload size is 100M.
I cant install de theme, because “folder already exists”. If you increase this number a can do all my stuff for you.
I apologize for the late response. Could you try now.
When I try to access the Plugin page I need to import my site, I get the error in the attachment.
“Sorry, you are not allowed to access this page.”
Someone can help me?
I need this working.
We can refund as it’s not working.
By the way, I requested to send the latest version of theme. Is it possible to send it to me?
Please don’t send the theme downloading from your site. Send it download from Themeforest.
Please could you refund me?
What should I do to get the money back?
I’ve refunded your purchase. Hopefully, we can help you in future.
Thanks for your patience.
I would like to continue with the refund.
Could they return the money?
What are the steps to complete the refund?
We have already refunded you. Please, check the last message from us: http://prntscr.com/qdebf8
Can I please, close the ticket now?