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unable to use the swatches button

Eugene Shek

This link is not working for the swatches button if I don’t set default the attribution.

https://www.kingstonbrass.com/product/kingston-brass-dr61424x-p-24-inch-x-1-1-4-inch-o-d-decorative-ada-grab-bar/

but when i add ?attribute_pa_finish=polished-nickel at the end of the link. It is work.

https://www.kingstonbrass.com/product/kingston-brass-dr61424x-p-24-inch-x-1-1-4-inch-o-d-decorative-ada-grab-bar/?attribute_pa_finish=polished-brass

 

Shamser Suzon

Hello Eugene Shek,

When I hit your login URL, I am having this: http://prntscr.com/pvwtul

Thanks

Eugene Shek

if I click “Clear”, the swatches button won’t work.

 

Ahmed Ehsaan

Hi Eugene Shek,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you