i have installed your plugin and ticked the “override default theme gallery ” option.
on the product page you can only see the main image and other image tumbnails, but when you switch to a different image it is blank.
i have attached a short video illustrating my problem > https://youtu.be/ETbYGZaR0_8
I’m using WordPress Version 4.9.7 and Gillion Theme Version 2.2.1
Huge thanks in advance, Sandra.
Can you please give us a temporary admin access to your site? We’ll be in a better place to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
Hope to hear from you soon!
thanks for the quick reply 🙂
Is there a way you can help me without me giving away admin access?
btw i’ve also noticed if i add product gallery images but don’t add the main image, the product page doesn’t show the gallery at all.
Thanks for reaching us. We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file in Dropbox or Google drive and send the download link here directly.
Looking forward to hearing from you soon.
yes of course 🙂
Your theme is conflicting with WooCommerce. Check here: https://www.useloom.com/share/52a656c808f9427699eb1797047f0e35