Hi! I have the plugin WooCommerce Variation Swatches and I can’t get the swatches on my product to appear. Can you help me? [ex: https://shop.bromeliario.com/product/arpoador-bikini-top-sandy-palm-tree/] Thank you!!
Can you please give us a temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
I’ve updated the info on the ticket. I tried to add you as a user, but I don’t have your email.
Just use the login and user name in the ticket.
Hi lauren quinn,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
i deactivated the autoptmize plug in and everything returned to normal.
but this is a great plug in and i need to run it.
thanks for your help!!
You have to configure it accordingly. You have to disable js magnification.