This plugin seems not to work with the variation deep linking of woocommerce (i.e. ?attribute_pa_size=xl&attribute_pa_color=red). The attributes get pre-selected as normal, but the variation is not selected in the main image.
When I deactivated the plugin, deep linking works again.
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
record me reproducing your issue using – https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.
This is the video in which I use the wordpress deep linking, first with the plugin activated and then with the plugin deactivated.
You can see that although the variation is selected correctly in both cases but the image only change when the plugin is deactivated
Could you send us the latest version of the theme that you are using on your site? We’ll try to investigate your issue by installing your theme on our local setup.
You can upload the theme file in Dropbox or Google Drive and send the download link here directly.
Also, give us temporary admin access to your site? We’ll try to investigate the issue for you.
It is the Storefront theme, the default theme of WooCommerce. You can see that I install wordpress in my localhost, therefore no connection from outside.
The plugin I installed for the color and size swatch is “Improved Product Options for WooCommerce”. But it is not related. I deactivated that plugin and record another video for you.
You can easily reproduce this problem on any default WooCommerce installation, if you are familiar with how deep linking works.
I’ve managed to reproduce the issue in my local setup, I’ll pass this thread to our senior staffs.