Hi Joey,
Thanks for reaching out to us.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Also, share a product URL to check the issue for you.
Thank you
Hi Joey,
Thanks for reaching out to us.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Also, share a product URL to check the issue for you.
Thank you
Hi, here’s a loom link of the issue: https://www.loom.com/share/186a6b56987842d1a705eb941832ae5e?sid=aec55329-e25a-4490-b606-70bc0a549447
Hi Joey,
Please share the product link here to inspect it for you.
Also, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Colour swatch will not display
Joey Payne
Hi,
One swatch in particular on a product page will not display.