Plugin does not work on quick view

Hello, 

The plugin does not work in the quick view of my site. 

The clear button remains visible even when no variation is selected.
And it is impossible to select a variation and add it to the cart.

The access to the site that I give you is a pre-production site, which is identical to my site. So on this site I installed the pro version of the plugin but I did not complete the license.

Best regards,

Hi,
Ok you mean that there is a link between javascript errors and the fact that the plugin does not work properly ?

I think we do not understand each other…
Adding products to the cart works very well. Except when we want to add products to the cart via the “quick view” (fancybox). When we are on the “quick view” we can not select the attribute of the product…

https://www.useloom.com/share/c261248e008448fe85ff6bae4d458b90

Thank you for helping me.

Regards,

Ahmed Ehsaan

Hi Paillaugue Clémence,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If plugin conflict doesn’t help, please send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Hi,

Thank for your reply.

Ok I’ll manage on my own…

For info it seems that your plugin is incompatible with my theme (Bigcart), more precisely with the plugin that my theme uses: redux framework.

Regards,

Ahmed Ehsaan

Hi Paillaugue,

Thanks for reaching us. We are sorry for your inconvenience.

Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Hi,

Thank you for trying to help me but I have solved my problem, or rather I have bypassed it, disabling the plugin “redux framework” and installing the quick view in another way.

Thank again.

 

Regards,